Description
*CHARGER NOT INCLUDED/MAIN USB C CHARGING PORT MAY NOT CHARGE BUT OTHERS DO* We accept PayPal (which supports all major credit cards) for online payments.. Our standard shipping carrier is FedEx. We may ship via UPS, USPS, DHL, or Courier service with an equivalent delivery time at our discretion; for example, UPS Ground instead of FedEx Ground. Default shipping rates are for ground shipping, but you may select faster shipping options at checkout. If you have any special shipping requirements, please contact our team before purchasing the item. Additional fees may apply. Once your item has shipped, you will receive a notification with the tracking number. We will ensure your products are packaged safely and securely. However, Inteleca is not responsible for any damage to items due to carrier mishandling. 30 Day Warranty and Hassle-Free Returns At Inteleca, we want our customers to be fully satisfied with their purchases. We provide a 30 Day warranty on all equipment sold. If you need to return any equipment within the warranty period, we offer a hassle-free return process. To initiate the return process, simply contact us on eBay, and we will create a Return Merchandise Authorization (RMA) for you. To receive a full refund, please ensure that all original packaging, equipment, and accessories are returned. Please avoid writing directly on the original box or packaging to ensure a smooth return process. For defective items, Inteleca will cover the cost of return shipping. However, buyers will be responsible for return shipping costs for non-defective items. If you report an item as defective and we determine it is not defective, you will be responsible for the return shipping. In case of a defect within the warranty period, we will either repair or replace the item, based on the nature of the issue and available stock. If the item cannot be repaired or replaced, we will provide a full refund. We understand that sometimes packaging or seals may be compromised when inspecting a new item, and we will accept returns of new items with a 25% restocking fee. For all other non-defective item returns, we will charge a 10% restocking fee to cover our costs. We value our customers and their satisfaction, and we strive to make the return process as easy and stress-free as possible We are happy to answer any questions you have. Please contact us via eBay Contact feature.
